Being able to order parts online like this is critical to our operations. We particularly appreciate such features as the search functions, including serial number isolations, and the parts breakdown facility, while the expand/reduce functions work well
Komatsu’s tracking system is well above any other supplier’s online parts system by far, and it’s one of the best features of myKomatsu, because it means I don’t have to worry about where my order is, and I have a pretty good idea of when it will arrive
The myKomatsu Customer Portal provides instant access to the online Parts Books for the new machine, so its management has become easier and more visible right from the outset. The Komatsu portal has opened great opportunity to us
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