Product availability is displayed on the product pages, product tiles as well as our search listing pages. If an item is out of stock, alternative product suggestions as well displaying the lead time to receive the stock.
Currently we accept various payment methods, including major credit/debit cards (Visa, MasterCard). If you do have a trade account open, you can also have to the opportunity to complete orders via credit on trade account. Payment is processed securely through our online payment gateway.
For my.komatsu.com.au, all orders are calculated in Australian Dollars (AUD). For my.komatsu.co.nz, all orders are calculated in New Zealand Dollars (NZD).
We offer 2x shipping options, including standard and express services. Shipping costs depend on your location, the weight of your order, and the selected shipping method. You will see the available shipping options and the total cost during checkout.
Once an order is completed online it is processed quite quickly. Therefore, you would need contact our Komatsu Contact Support Centre as soon as possible, and we'll do our best to assist you. 1300 566 287.
